We're pretty serious about keeping your info safe - here's the full breakdown of how we handle your data
Last Updated: October 21, 2025
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Look, we get it - privacy policies can be a real slog to read through. But we've tried to make this one straightforward because we actually care about how your information gets handled. At Blaze Veil Realm Architecture, we're not just designing sustainable buildings - we're building sustainable relationships with our clients, and that starts with trust.
This policy explains what info we collect when you work with us or visit our website, how we use it, and what rights you've got. If you're based in Canada (like us), you're protected under PIPEDA, and we take that seriously.
What we need to know and why
We're not in the business of collecting data for the sake of it. Everything we gather serves a purpose - usually to make your project run smoother or to keep in touch.
When you reach out or start a project with us, we'll need the basics: your name, email, phone number, and property address. Can't really design your dream home without knowing where it's gonna be, right? We also keep notes from our conversations - stuff like your design preferences, budget considerations, and project timelines.
For active projects, we collect technical details like site measurements, existing building plans, photos of your space, and any documents related to permits or regulations. This stuff stays in our project management system and gets shared only with the team members working on your build.
Like most websites, we track some basic analytics - which pages you visit, how long you hang around, what device you're using. It's all pretty standard stuff that helps us figure out if our site's actually useful or if we need to rethink things. We use cookies for this (more on that later).
When it comes to invoices and payments, we collect what we need for billing purposes. But here's the thing - we don't store your full credit card details on our servers. That goes through secure payment processors who are way better at that than we are.
The practical stuff
We're not selling your data to advertisers or doing anything shady. Here's what we actually do with it:
How we keep your info locked down
We've been in this business long enough to know that security isn't optional. Here's what we do to protect your data:
All data transmitted to and from our servers is encrypted using SSL/TLS protocols. Think of it as a secure tunnel for your information.
We use Canadian-based servers with regular security audits and backups. Your files aren't sitting on some random laptop somewhere.
Only team members who actually need access to your project files get it. We're not passing around client data like it's office gossip.
We keep project files for 7 years (legal requirement for architectural work), then everything gets securely deleted. No hoarding your info forever.
What you can do with your data
This is your information, and you've got rights when it comes to how it's handled. Under Canadian privacy law, here's what you can do:
Wanna know what info we've got on file? Just ask. We'll send you a copy of everything we're storing - usually within a couple weeks.
If something's wrong or outdated, let us know and we'll fix it. Happens more often than you'd think - people move, change phone numbers, whatever.
Don't wanna get our newsletter anymore? No hard feelings - there's an unsubscribe link in every email, or just shoot us a message.
Want us to delete your data? We can do that, with a couple exceptions - if we legally have to keep it (like completed project records) or if there's an ongoing contract. Otherwise, it's gone.
Need your project files in a format you can use elsewhere? We'll export everything in a standard format - PDFs, CAD files, whatever makes sense.
To exercise any of these rights, just email us at info@blazeveilrealm.info or call (416) 555-7824. We'll need to verify it's actually you (can't just hand over client data to anyone), but the process is pretty straightforward.
The website technicalities
Yeah, we use cookies - but not the chocolate chip kind. These are tiny files that help our website work better and remember your preferences.
Most browsers let you block or delete cookies if you want. Just know that some parts of the site might not work as smoothly. Your browser's help section can show you how to manage cookie settings.
Who else might see your info
We don't work in a vacuum. Sometimes we gotta share information with other professionals or services to get your project done. Here's who might get access:
Structural engineers, contractors, landscape architects - basically anyone who needs to see the plans to do their part of the work. They're all bound by their own professional confidentiality requirements.
We use secure cloud storage (Canadian servers) for project files and Google Workspace for email and collaboration. These providers have their own robust security measures in place.
When you pay invoices, the transaction goes through secure payment gateways. We never see or store your full credit card details.
Building permits, zoning applications - we submit what's legally required to municipal and provincial authorities. It's part of the process.
Everyone we work with is vetted and bound by confidentiality agreements. We're not just handing out client data willy-nilly.
We're here to help
If something in this policy doesn't make sense, or you've got concerns about how we're handling your information, just reach out. We're not lawyers hiding behind legal jargon - we're architects who want you to feel comfortable working with us.
Phone:
Email:
Office:
1247 Queen Street West, Toronto, ON M6K 1L6
If you're not satisfied with how we've handled your privacy concerns, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada. We hope it doesn't come to that, but the option's there.
We might update this policy from time to time - usually if there are changes in privacy laws or how we operate. When we do make changes, we'll update the date at the top and let you know if it's anything significant. We won't make major changes without giving you a heads up.
The best way to stay informed? Check back here occasionally, or we'll mention it in our regular communications if there's something important.
Now that you know how we handle your information, let's talk about how we can bring your architectural vision to life
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